Privacy Policy
Last updated: 01/15/26
MortgageBrokersKelowna.com (“we,” “this site”) respects your privacy and is committed to handling personal information responsibly and transparently.
This site is an independent, educational resource designed to help home buyers better understand mortgage financing concepts. It is not a brokerage, lender, or advisory service.
Accountability
MortgageBrokersKelowna.com is responsible for personal information under its control and has designated responsibility for compliance with applicable Canadian privacy laws.
Privacy-related questions, access requests, or complaints may be submitted via the site Contact page.
Information We Collect
We collect limited personal information only when you voluntarily provide it or interact with the site.
This may include:
Email address (for assessment results, follow-up, or educational communication)
Name
Assessment responses (used for educational feedback and analysis)
Technical data such as browser type, device type, IP address, and region
Interaction data collected via cookies or similar technologies
We do not collect sensitive personal or financial information such as Social Insurance Numbers (SINs), credit details, income documentation, or banking information.
How Information Is Collected
Information may be collected through:
Assessment and quiz tools
Email forms and opt-in fields
Analytics tools (e.g. Google Analytics, Google Search Console)
Advertising and tracking technologies (e.g. pixels, cookies, or similar identifiers)
How Information Is Used
Information may be used to:
Deliver assessment results or requested educational follow-up
Improve site content, assessments, and usability
Understand aggregate traffic and engagement patterns
Measure the effectiveness of content and assessments
Create anonymized or aggregated audiences for marketing purposes
Deliver relevant educational or promotional messages related to mortgage readiness or assessment tools
Where advertising or remarketing tools are used, data may be shared in hashed or anonymized form with advertising platforms to help display relevant content.
We do not sell personal information.
Consent
Consent may be express (for example, when you submit an email address or opt in to follow-up communication) or implied (for example, through continued use of the site and its features).
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
Advertising, Retargeting & Lookalike Audiences
This site may use advertising and remarketing technologies, such as pixels or audience-matching tools, to reach users with relevant educational or promotional content on third-party platforms.
This may include:
Retargeting ads shown to users who previously visited the site
Creation of lookalike or similar audiences using anonymized data
These activities are used to promote educational tools or resources related to mortgage awareness.
No sensitive personal or financial information is shared.
Users may opt out of targeted advertising through platform settings or by contacting us directly.
Assessment Sponsorship & Lead Capture
Some assessments on this site are sponsored and may offer users the option to receive results, follow-up, or educational communication from a named mortgage professional.
Participation is voluntary. Users must actively opt in before any sponsor receives personal information.
The sponsor does not own or control this site and does not receive data unless your consent is explicitly provided.
Third-Party Services
This site relies on third-party services to operate, analyze performance, and support outreach efforts, which may include:
Assessment/quiz and form providers
Analytics platforms (e.g. Google Analytics)
Advertising and remarketing platforms (e.g. social media or search advertising services)
These providers may process or store information outside of Canada. In such cases, personal information may be subject to the laws of the jurisdiction in which it is processed.
Safeguards
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.
Cookies & Analytics
We use cookies and similar technologies to:
Measure site performance
Understand how content and assessments are used
Support advertising and remarketing activities
Improve user experience
You can control or disable cookies through your browser settings. Disabling cookies may affect some site functionality.
Data Retention
Personal information is retained only as long as necessary to fulfill its stated purpose or comply with applicable legal obligations.
Your Rights
You may request to:
Access the personal information we hold about you
Correct or update your information
Withdraw consent or request deletion
Requests can be made by contacting us via the site Contact page.
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in technology, regulation, or site functionality. The “Last updated” date will reflect the most recent revision.